Wednesday, March 25, 2009

Power, Rage, & Hysterical Crying

I'm not an aggressive person, but for the most part I usually demand respect for myself. Not in an attitude-y sort of way, just a general respect for myself and others in a "We're all human" sort of way.

Today I was pushed to the edge. At a Burger King.
I go to the drive thru speaker, order a combo meal, and pause to order the second one. Before I do so, the cashier says "$6.09 drive around."
I nicely said, "Oops, I have more to order."
Cashier says, "(SIGH) Well you'll have to do that at the window."
Okay. So I drive around. Maybe she couldn't hear me...
At the window she tells me the amount again, and I nicely say "Oh- I have more to order."
She says (in a 'how dare you bother me with this' sort of way) "Oh. What else you want?"
I pay. She tells me to pull up. No problem I say!
I wait.
For over 12 minutes.
Cam is in the backseat, teetering on the edge of meltdown.
Finally, she comes out and gives me a bag of food. But no drinks.
So I say "OH! Excuse me, there's also 2 drinks I didn't get."
And she says "Well you gonna have to go in and get them yourself."

What?

I say "No I won't!"
Then I get Cam and my purse, and for extra dramatic effect it just happens to be pouring rain. I march to the counter and in a calm/rage-filled voice demand to see the manager. I tell her what has happened. I point out that I went through the DRIVE-thru to avoid taking my baby out in the cold rain.
I'm livid.
Furious.
Fucking ON FIRE.

The manager says she is sorry and asks what drinks. I tell her, and then I look Ms. Bitch in the face and say...
"I'll also need ketchup and an apology."
The manager says she is sorry.
I say, "NOT from you. You weren't rude to me. I need HER to apologize. NOW. I will wait, because I'm not leaving until she apologizes."

Damn right. I'm not usually so fired up... but I did NOTHING wrong. I had no bad attitude... I was actually really patient and forgiving of her crappy attitude the whole time.
The manager is telling her to apologize. She is soooo not wanting to.
The Bitch says "What for?"
So I tell her exactly what she had done, and I throw in that it was rude and lazy.

IN FRONT OF THE ENTIRE RESTAURANT, she finally says "sorrrry." She said it in the "I don't mean it way."

I stared her in the eyes and quietly said, "A REAL apology."

She said "sorry." And she walked away.

At this point, I was shaking I was so mad. I get the drinks and Cam and turn around. The ENTIRE place started clapping. For me.

I looked around. And started crying hysterically. My ugly cry. My contorted face cry. My "I'm so grateful for you random people supporting me" cry.

All in all, a victory. I felt empowered. Not the egotistical "I HAVE POWER... you don't talk to me like that." I felt the much more mature version... the "I'm not on a power trip, but I will demand you treat me as respectfully as I treated you."

Then I get home, tell Husband the story, and realize that the cunt gave me the wrong drink.

But still... I won the war. :)

10 comments:

Trista said...

Pint sized and Feisty huh? :P

YOU GO GIRL!!!

countryfriedmama said...

Hooray for you for standing up for yourself. A letter to the owner might be in order. There should at least be some free Whoppers out of this ordeal.

This would not happen at Chik-fil-A. Chik-fil-A only hires happy people. I don't know where they find them.

Kellie said...

Awesome! Very proud of you!

Catwoman said...

You rock!!!! Good for you! I hope they fire her.

Poodlehead said...

the wrong drink? That's f'n hilarious. I bet they spit in it too.

Poodlehead said...

and now that bitch will get fired and go on welfare where your tax dollars will go to support her 3 kids and crack habit. Thanks a lot Random Mommy. ;)

Emma in Canada said...

I was going to say what poodlehead said. Not about the crack habit, because I am not that witty, but about the spit.

Good for you, anyway! My husband has been told not to come back to our local Wendy's because when he got asttitude he gave it right back and they were none too pleased!

Trista said...

Guess who won my Eden Fantasy's Contest???

http://www.thepumkinpatch.net/2009/03/and-winner-of-50-gift-code-is.html

Trista said...

I thought you would be excited! :) Congrats!

Danielle said...

Can you teach me how to grow a backbone with disrespectful people? You're my hero!